Terms & Conditions
Kohi Home

Last Updated: 3/13/26

Welcome to Kohi Home. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

The content on this website is provided for general information and use only and may be updated, modified, or removed without prior notice.
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the website.
Customers must be at least 18 years old to place an order on this website.
Kohi Home reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website after updates indicates acceptance of the revised terms.

2. Product Information & Availability

We strive to ensure that product descriptions, images, and specifications are accurate.
However, slight variations may occur in:

  • Color
  • Texture
  • Weave
  • Shade
  • Appearance

These variations may result from photography, lighting conditions, screen settings, or fabric dye batches.

Minor variations in fabric measurements may occur during cutting.

Product availability may change without notice. Kohi Home reserves the right to revise, discontinue, limit availability, or cancel any product listing or order at its discretion.

3. Fabric Color Disclaimer

Due to differences in screen displays, lighting conditions, and fabric dye batches, the actual color of the fabric may vary slightly from the images shown on the website.

Such variations are considered normal and do not qualify as defects.

4. Orders & Acceptance

After placing an order, customers will receive an order confirmation email. This confirmation does not guarantee product availability.

Kohi Home reserves the right to:

  • Cancel or refuse any order
  • Limit quantities purchased
  • Request additional information for order verification

If an order is canceled after payment has been made, a refund or store credit will be issued in accordance with our Returns & Exchange Policy.

5. Pricing & Errors

Product prices and details may occasionally contain typographical errors.

Kohi Home reserves the right to cancel or refuse orders placed for products listed with incorrect pricing or information.

If payment has already been made for such an order, the amount will be refunded or credited accordingly.

6. Promotional Offers

Promotional codes, discounts, and special offers are subject to availability and may be modified or withdrawn without prior notice.

Promotional codes cannot be exchanged for cash and may not be combined with other offers unless explicitly stated.

7. Shipping & Delivery

Estimated delivery times are as follows:

Domestic (Pakistan): 5–7 working days
International: 10–15 working days

These delivery timelines are estimates and may vary depending on courier services, customs clearance, or other external factors.

For more details, please refer to our Shipping Policy.

8. Import Duties & Taxes

For international orders, customers are responsible for all applicable import duties, customs charges, and local taxes imposed by their country.

9. Payment Processing

Orders placed via credit/debit card or online payment gateways are processed only after payment confirmation.

Additional verification may be required before shipping certain orders.

10. Returns & Exchanges

Returns and exchanges are governed by our Returns & Exchange Policy. Customers are encouraged to review this policy before placing an order.

11. Privacy & Data Protection

Personal information collected through the website is handled in accordance with our Privacy Policy.

Kohi Home does not sell, rent, or trade customer personal information.

12. Website Security

We implement secure encryption technologies such as SSL to protect sensitive data during online transactions.

However, no method of internet transmission or electronic storage is completely secure.

13. User Accounts

If users create an account on our website, they are responsible for maintaining the confidentiality of their login credentials.

Kohi Home is not responsible for any unauthorized activity resulting from compromised account credentials.

14. Prohibited Use

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems or data
  • Copy or reproduce website content without permission
  • Interfere with website functionality or security

Kohi Home reserves the right to restrict access to users who violate these terms.

15. Intellectual Property

All content on this website, including images, graphics, product designs, text, logos, and layouts, is the intellectual property of Kohi Home.

Unauthorized use, reproduction, or distribution is strictly prohibited without written consent.

16. Limitation of Liability

Kohi Home shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Our liability is limited to the purchase value of the product.

17. Force Majeure

Kohi Home shall not be held responsible for delays or failures caused by circumstances beyond our control, including natural disasters, strikes, pandemics, or courier disruptions.

18. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be resolved under the jurisdiction of Pakistani courts.

19. Contact Us

Kohi Home
Email: support@kohihome.com
Phone: +923334998822