Privacy Policy
Kohi Home

Last Updated: 3/13/26

Kohi Home is committed to protecting your privacy and ensuring that your personal information is handled responsibly.
By using our website, you consent to the practices described in this policy.

1. Information We Collect

Personal Information
We may collect the following information when users interact with our website:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details
  • Order history

This information may be collected when users create accounts, place orders, subscribe to newsletters, or contact customer support.
Non-Personal Information
We may collect technical information such as:

  • Browser type
  • Device type
  • Operating system
  • Internet service provider
  • IP address
  • Website usage behavior

This information helps improve website functionality and user experience.

2. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze website traffic
  • Personalize content

Users may disable cookies through their browser settings, though some features of the website may not function properly.

3. How We Use Information

Collected information may be used to:

  • Process and fulfill orders
  • Provide customer support
  • Improve website performance
  • Personalize user experience
  • Send order updates and promotional communications (if subscribed)

Customers may unsubscribe from marketing emails at any time.

4. Sharing Information

Kohi Home does not sell, rent, or trade personal information.

Information may be shared with trusted service providers for purposes such as:

  • Payment processing
  • Shipping and logistics
  • Website hosting
  • Analytics and marketing tools

These providers are required to keep customer data secure and confidential.

5. Shopify Platform

Our store is hosted on Shopify, which provides the ecommerce platform used to operate our online store.

Customer data may be stored on Shopify’s secure servers. For more details, please review Shopify’s privacy policy.

6. Data Security

We implement appropriate security measures, including SSL encryption, to protect personal information during online transactions.

While we strive to protect your data, no internet transmission method is completely secure.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill orders, maintain records, and comply with legal obligations.

8. Third-Party Services

Third-party services such as payment gateways and analytics tools may collect certain information in accordance with their own privacy policies.

Kohi Home is not responsible for the privacy practices of external services.

9. Your Rights

Users may:

  • Request access to personal information
  • Request correction of inaccurate data
  • Opt out of marketing communications
  • Request deletion of personal information where applicable

Requests may be submitted through the contact details below.

10. Changes to This Policy

Kohi Home reserves the right to update this Privacy Policy at any time.

Updates will be posted on this page with the revised date.

11. Contact Us

Kohi Home
Email: support@kohihome.com
Phone: +923334998822